Frequently Asked Questions
If you have a question, check here first! If you don't find the answer that you are looking for, please reach out to us. We would love to help you.
Laundromat FAQ
We are open 7 days a week from 7:00 a.m. to 9:00 p.m.
Our laundromat is fully attended so there is always someone on hand to help.
Our machines start with the Speed Queen App which you can load with your credit card or debit card. You can also load it with cash at our in store kiosk.
Yes we do! We have 80 pound and 100 pound machines! More then enough room to wash bulky items like comforters, and sleeping bags.
Wash and Fold Questions
You can drop off your clothes any time between 7:00 a.m. and 9:00 p.m.
We use only premium brand products for our wash and fold service. You can upgrade to Tide for a small upcharge.
Wash and fold is only $1.89/lb. and your clothes will be ready the next day. If you need same day service it is $2.25/lb. and must be dropped off by 11:00 a.m.
Our minimum for fluff and fold is $25.
Your clothes will be ready for pick up the next day. We can do same day orders for an additional charge, and they must be dropped off by 11:00 a.m.
No, we will never mix your laundry with someone else's.
Pickup and Delivery Questions
We offer our laundry pickup and delivery services seven days a week between 7:00 a.m. and 10:00 a.m.
If you know that you would like regular laundry pickup service, you can sign up for weekly or biweekly service. This service will be $1.89 a pound. If you want one-time service or sporadic service without any commitment of future orders, it is $2.20 a pound.
There is a $35 minimum order for pickup and delivery.
Your washed and folded clothes will be returned to you the day after we pick them up.
Just click on the "Schedule a Pickup" button and input your information.
You do not. Just let us know where you will be leaving your laundry so our driver knows where to look. Be sure that it is in a secure location, such as hidden from view on your front porch, in an unlocked garage, or behind a fence.
That is not a problem. When you place your order, just put any special instructions into the Preferences field.
No there is not. We do not require a contract because we know that you will stay with us as long as we continue to provide exceptional service.
We ask for your credit card information when you place your order. Your card will not be charged until your laundry order is complete.
We suggest putting your laundry in a laundry bag or a secure trash bag that can be cinched closed.
You can suspend your service until you return. Just log into your account and put your service on hold until you return.
